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Privacy Policy

Privacy Policy - Australia Visa Malaysia

  • We are an online service tasked with facilitating foreign visitors to obtain Australian ETA Visa and E-visa by providing an online platform so that they can easily obtain the visas which allow them to visit and travel Australia without the regular hasslement one face while procuring permit to enter and exit Australia.
  • Our agents are trained to help anyone who seeks our help to procure the required ETA and E-visa. As soon as the request to obtain visas are made by filing the form in our website it will be processed immediately. But bear in mind that the ETA and E-visa must also be approved by Australian Government which generally process and grant the application within 24 hours. Though, there is a small chance that it may be delayed for more than 24 hours if the information provided is incomplete or incorrect or if there is a problem found in electronic transmission. Once the permission is granted by Australian Government the documents containing the authorization code will be sent to your email. You will be then able to enter Australia within 24-48 hours. Please be informed that in some cases it takes seven working days for Australian Government to process the ETA and E-visa documents.
  • ETA visas permits anyone to enter and exit Australia for 12 months from the day it was issued. You can come and go as many times as you want within the time period without having to apply for new ETA visa. After the 12 months it become invalid. Please be informed that if your passport date expires within the 12 months ETA visa period your ETA will also be regarded as invalid.
  • Applicant will have the chance to change and correct any data they provide before making the payment. It is imperative that you provide the correct data because the correctness of the data will affect your chance of getting your desired visa . Once you finalize you’re your filing process and the payment is accepted by the Australian Government through your credit card, you will no longer be able to change any data and return any money you spend on visa processing.
  • If your application is rejected by the Australian government then you will not be eligible for a full refund. The payment we receive is for our services and your application fees required by Australian government. Once the payment is complete you essentially agrees to pay for services regardless whether or not your application is successful or not. The ETA Visa application submitted via email is considered final. If you use our service, you give your consent that the Australia Visa Malaysia ETA website cannot be held responsible for any damages caused by the application. Our employees, shareholders, and representatives are also free from any confrontation. All the contents of this site is the property of the Australia ETA Visa and all the contests of this site are protected by the International copyright and trademark laws. Australia ETA Visa has the right to take legal action towards anyone who misuse our services and contents.
  • Australia ETA Visa is a private and non-governmental organization which provides an online platform through which suitable applicant can apply for Australian ETA Visa. Australia ETA Visa doesn’t claim to have a direct connection to Australian Government and the websites of its embassies. Australia ETA Visa is not the sole provider of Australian ETA Visa and E-visa. One can get required travel authorization to visit Australia with his own from other proper service providers.
  • is the sole owner of all the contents on this site and the contents are protected by international copyright and trademark use. Unauthorized uses of this site property will be considered as a violation of international copyright and trademark use.
  • We only use information that are required to process the visa one’s applied for. We collect specific information only to be shared with Australian Government as it is necessary for the government to check before giving any authorization. Rest assure that the information you provide for your visa processing will not be shared with any third-parties. If you don’t want to provide any information that are required for visa processing, we will not be able to help you get the visa you desire.
If you have any questions about this privacy policy please contact customer care by email at